iOS App Terms & Conditions

1. Agreement & Parties

This End User Licence Agreement ("EULA") is a legal agreement between you ("End User") and HiPi Technologies Ltd, a company registered in England and Wales ("Licensor", "we", "us", or "our") for the use of the HiPi Printer mobile application ("App") distributed via the Apple App Store.

By downloading, installing, or using the App, you acknowledge that you have read, understood, and agree to be bound by the terms of this EULA. If you do not agree to these terms, do not download or use the App.

2. Scope of Licence

Subject to the terms of this EULA, HiPi Technologies Ltd grants you a limited, non-exclusive, non-transferable, revocable licence to:

• Download and install the App on any Apple-branded device that you own or control;
• Use the App for your personal, non-commercial purposes as permitted by the App Store Usage Rules set forth in Apple's Standard EULA;
• Access and use the App features to control, manage, and print via compatible HiPi Printer devices.

This licence does not include the right to sublicence the App or use the App on any device not owned or controlled by you.

The licence is subject to and incorporates by reference Apple's Standard EULA, available at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/. In the event of any conflict between this EULA and Apple's Standard EULA, the terms most protective of Apple's interests shall apply.

3. Restrictions

You agree that you will not:

• Copy, modify, adapt, translate, or create derivative works based upon the App;
• Reverse-engineer, disassemble, decompile, or otherwise attempt to derive the source code of the App, except to the extent permitted by applicable law;
• Sell, sublicence, rent, lease, transfer, assign, or otherwise dispose of the App;
• Remove or alter any proprietary notices, labels, or marks on the App;
• Use the App in any unlawful manner or for any unlawful purpose;
• Use the App to transmit viruses, malware, or any other malicious or destructive code;
• Attempt to gain unauthorised access to any portion of the App or any related systems or networks;
• Use the App in any way that could damage, disable, overburden, or impair the App or interfere with any other party's use of the App.

4. Technical Requirements

The App requires:

• Device: iPhone or iPad running iOS 15.0 or later;
• Connectivity: Wi-Fi or Bluetooth connection for printer communication;
• Storage: Minimum 50MB free storage space;
• Network: Internet connection required for initial setup and software updates.

You are responsible for ensuring your device meets these requirements and for any internet connection charges incurred when using the App.

5. Maintenance & Support

HiPi Technologies Ltd is solely responsible for providing maintenance and support services for the App, whether or not expressly required under applicable law. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the App.

Support is available via:

• Email: hi@hpsmartprinter.com
• App Store Support URL: https://apps.apple.com/us/app/id6760689472
• Help Centre: hipiprinter.com/support
• UK Phone: +44 7478 036 444 (Mon–Fri 9am–5pm GMT)
• US Support: Available via email with responses within 24 hours (EST business hours)

We aim to respond to all support requests within 2 business days. App updates will be delivered via the App Store as and when available.

6. Warranty Disclaimer

HiPi Technologies Ltd warrants that:

• The App will perform substantially in accordance with its description at the time of download;
• The App does not contain malware or malicious code intentionally introduced by us.

In the event of a breach of this warranty, you may notify Apple to obtain a refund of the purchase price for the App (if any). To the maximum extent permitted by applicable law, Apple will have no other warranty obligation with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be our sole responsibility.

7. Product Claims

HiPi Technologies Ltd, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including:

• Product liability claims;
• Any claim that the App fails to conform to any applicable legal or regulatory requirement;
• Claims arising under consumer protection, privacy, or similar legislation, including in connection with the UK Consumer Rights Act 2015, UK GDPR, and applicable US state consumer protection laws.

8. Intellectual Property Rights

In the event of any third-party claim that the App or your possession and use of the App infringes a third party's intellectual property rights, HiPi Technologies Ltd, not Apple, will be solely responsible for the investigation, defence, settlement, and discharge of any such intellectual property infringement claim.

The App and all intellectual property rights therein (including but not limited to software, design, trademarks, and content) are owned by HiPi Technologies Ltd or its licensors. Nothing in this EULA transfers any intellectual property rights to you.

9. Legal Compliance

You represent and warrant that:

• You are not located in a country that is subject to a UK, EU, or US government embargo, or that has been designated by the US Government as a "terrorist supporting" country;
• You are not listed on any UK, EU, or US government list of prohibited or restricted parties;
• You will use the App in compliance with all applicable laws and regulations in your country of residence and the country in which you are using the App.

The App is not intended for use by children under the age of 13 (or the equivalent minimum age in your jurisdiction). By using the App you confirm you meet this age requirement.

10. Third-Party Applications & Services

The App may display or provide access to third-party content, websites, or services (including Bluetooth or Wi-Fi printer protocols). HiPi Technologies Ltd is not responsible for any third-party content or services and your use of such is at your own risk and subject to the applicable third parties' terms.

The App integrates with Apple services including AirPrint where available. Such integrations are subject to Apple's own terms of service.

11. Apple as Third-Party Beneficiary

Apple's role is limited to that of a distribution platform. Apple is not a party to this EULA and is not responsible for the App, its content, or any claims related to the App.

12. Governing Law & Jurisdiction

UK Users: This EULA and any dispute or claim arising out of or in connection with it (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales, without prejudice to any mandatory consumer protection rights you may have under the law of your country of residence.

US Users: If you are a resident of the United States, you agree that any dispute arising under this EULA that cannot be resolved informally shall be resolved by binding arbitration in accordance with the American Arbitration Association's rules. Notwithstanding this, either party may seek injunctive or other equitable relief in any court of competent jurisdiction. Certain US states may have consumer protection laws that give you rights in addition to those set out in this EULA, and nothing in this EULA limits those rights.

Consumer Rights: Regardless of the governing law, nothing in this EULA shall affect your statutory rights as a consumer in your country of residence.

13. Contact & Support

For all queries, support requests, or to report issues relating to the HiPi Printer iOS App:

HiPi Technologies Ltd is a company registered in England and Wales. Company details and registered address as above.