Our support team is here to help customers in the UK and USA. Whether you have a technical question, need sales support, or want to share feedback — we'd love to hear from you.
HiPi Technologies Ltd
71–75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom
Monday – Friday: 9:00am – 6:00pm
Saturday: 10:00am – 2:00pm
Sunday: Closed
All times GMT/BST
Monday – Friday: 9:00am – 6:00pm EST
Weekend: Email only
Eastern Standard Time (UTC–5) / EDT (UTC–4)
International tracked shipping available to all US states. Duties and taxes calculated at checkout. Estimated 7–14 business days.
Fill in the form below and a member of our team will get back to you shortly. For urgent queries, please call us directly.
Registered in the heart of London, United Kingdom.
Covent Garden (Piccadilly line) — 2 min walk
Routes 1, 59, 68, 91, 168 — Long Acre stops
Charing Cross station — 8 min walk
Our Help Centre has answers to over 100 common questions — from setup and troubleshooting to heat transfer settings.